The Design Mindset for Student Success

Categories: Student Success
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About Course

The Design Mindset for Student Success introduces educators and institutional leaders to a design-thinking approach for strengthening engagement, belonging, and completion across the student journey. Through empathy-driven reflection and applied practice, participants learn to view institutional challenges as design opportunities — mapping the student experience, generating creative solutions, and aligning curriculum and support systems for lasting impact. By the end of the course, participants will develop a Student Success Design Blueprint that integrates empathy, equity, and evidence-based innovation to create smoother, more connected pathways for all learners.

Course Outcomes

By completing this course, participants will be able to:

  1. Apply empathy-driven design principles to understand the student experience.

  2. Identify friction points in institutional and classroom systems that hinder persistence.

  3. Design engagement strategies that strengthen belonging and academic momentum.

  4. Align curriculum and student services for seamless, supportive pathways.

  5. Use data and feedback to guide continuous design improvement.

  6. Create and present a Student Success Design Blueprint for implementation.

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Course Content

Introduction to the Course
Who This Course Is For: Faculty, academic program coordinators, instructional designers, student success teams, and retention specialists. Format & Delivery: 7 self-paced online modules Optional live Q&A for guided application Downloadable tools and templates Certificate of Completion from TruePath Learning™ Learning Outcomes: By completing this course, participants will be able to: Apply design-thinking principles to improve student retention and completion. Map the learner experience and identify key drop-off points. Design learning environments that foster belonging, motivation, and progress. Integrate proactive supports directly into curriculum and program structure. Use equity-centered design to close persistence gaps. Translate retention data into actionable design decisions.

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  • Course Overview
    01:19

Module 1 – The Design Mindset for Retention
Reframe retention as a design challenge. Understand how intentional course and program design influences persistence.

Module 2 – Mapping the Student Experience
Create a learner journey map to visualize where and why students disengage — and how to redesign those moments.

Module 3 – Designing for Engagement and Momentum
Implement course-level strategies that build confidence, connection, and steady progress.

Module 4 – Aligning Curriculum and Support Systems
Link academic and student-service functions to create a seamless learning experience.

Module 5 – Designing for Equity and Inclusion
Apply inclusive design principles to ensure every student has an equitable path to success.

Module 6 – From Data to Design Decisions
Use retention data to drive continuous design improvement and create a personalized Retention Design Blueprint.

Module 7 — Pulling It All Together: The Student Success Design Blueprint
Integrating the learning, connecting the dots, and applying the framework to real-world contexts.

Final Section: Summary, Evaluation & Certificate

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