Course Content
Introduction to the Course
Who This Course Is For: Faculty, academic program coordinators, instructional designers, student success teams, and retention specialists. Format & Delivery: 7 self-paced online modules Optional live Q&A for guided application Downloadable tools and templates Certificate of Completion from TruePath Learning™ Learning Outcomes: By completing this course, participants will be able to: Apply design-thinking principles to improve student retention and completion. Map the learner experience and identify key drop-off points. Design learning environments that foster belonging, motivation, and progress. Integrate proactive supports directly into curriculum and program structure. Use equity-centered design to close persistence gaps. Translate retention data into actionable design decisions.
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Copyrite and Usage Guidelines
Course Overview
01:19
Module 1 – The Design Mindset for Retention
Reframe retention as a design challenge. Understand how intentional course and program design influences persistence.
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Module One Overview
00:39
Module One: 1a Design Mindset for Retention Video
06:21
Module One: 1b Design Mindset and Retention Reading Resource
Module One: 1c Retention Lens Inventory Worksheet
Module One: 1d Retention Lens Inventory Assignment
Module One: 1e Design Mind-Set Knowledge Check
Module 2 – Mapping the Student Experience
Create a learner journey map to visualize where and why students disengage — and how to redesign those moments.
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Module Two Overview
00:41
Module Two: 2a Mapping the Student Experience Video
04:43
Module Two: 2b Mapping the Student Experience Reading Resource
Module Two: 2c Student Journey Mapping Worksheet
Module Two: 2d Student Journey Mapping Worksheet Reflection
Module Two: 2e Mapping the Student Experience Knowledge-Check
Module 3 – Designing for Engagement and Momentum
Implement course-level strategies that build confidence, connection, and steady progress.
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Module Three Overview
01:02
Module Three: 3a Designing for Engagement and Momentum Video
05:19
Module Three: 3b Designing for Engagement and Momentum Reading Resource
Module Three: 3c Designing for Engagement and Momentum Worksheet
Module Three: 3d Designing for Engagement and Momentum Reflection
Module Three: 3e Designing for Engagement and Momentum Knowledge-Check
Module 4 – Aligning Curriculum and Support Systems
Link academic and student-service functions to create a seamless learning experience.
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Module Four Overview
00:36
Module Four: 4a Aligning Curriculum and Support Systems Video
05:35
Module Four: 4b Aligning Curriculum and Support Systems Reading Resource
Module Four: 4c Aligning Curriculum and Support Systems Worksheet
Module Four: 4d Aligning Curriculum and Support Systems Reflection
Module Four: 4e Aligning Curriculum and Support Systems Knowledge-Check
Module 5 – Designing for Equity and Inclusion
Apply inclusive design principles to ensure every student has an equitable path to success.
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Module Five Overview
00:38
Module Five: 5a Designing for Equity and Inclusion Video
04:47
Module Five: 5b Designing for Equity and Inclusion Reading Resources
Module Five: 5c Designing for Equity and Inclusion Worksheet
Module Five: 5d Designing for Equity and Inclusion Reflection
Module Five: 5e Designing For Equity and Inclusion Knowledge -Check
Module 6 – From Data to Design Decisions
Use retention data to drive continuous design improvement and create a personalized Retention Design Blueprint.
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Module Six Overview
00:31
Module Six: 6a From Data to Design Decisions Video
03:42
Module Six: 6b From Data to Design Decisions Reading Resources
Module Six: 6c Data to Design Decisions Worksheet
Module Six: 6d From Data to Design Decisions Reflection
Module Six: 6e From Data to Design Decisions Knowledge-Check
Module 7 — Pulling It All Together: The Student Success Design Blueprint
Integrating the learning, connecting the dots, and applying the framework to real-world contexts.
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Module Seven Overview
00:35
Module Seven: 7a Pulling it All Together: The Student Success Design Blueprint Video
04:38
Module Seven: 7b The Retention Design Blueprint for Student Success Reading Resource
Module Seven: 7c The Student Success Design Blueprint
Module Seven: 7d The Student Success Design Blueprint Reflection
Module Seven: 7e The Student Success Design Blueprint Knowledge-Check
Final Section: Summary, Evaluation & Certificate
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Course Summary Video
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Course Evaluation
The Design Mindset for Student Success

🧭 Directions: Reflection Lens Inventory Exercise (Module 1)

Please download the attached Reflection Lens Inventory Worksheet (located in the Exercise File Tab at the top of the page) and complete it for one course or program you teach, advise, or coordinate. Follow these directions exactly so your submission is consistent and easy to review.

Step 1: Open the Worksheet

Open the downloaded Word document in Microsoft Word (desktop or Word for the web).

Fill in the header section with:

  • Your Name / Title

  • Course or Program Title

  • Term / Year

  • Date Completed

Step 2: Rate and Observe Your Design Areas

In the table labeled Reflection Lens Inventory, rate each area (Orientation & Onboarding; Communication & Feedback; Engagement & Belonging; Course Structure & Pacing; Support Connections; Assessment & Scaffolding; Inclusivity & Accessibility).

For each row:

  • Rating: Select Exemplary, Strength, Needs Work, or High Risk.

  • Notes / Observations: Add 1–2 sentences explaining your rating.

  • Evidence / Examples / Priority: Add a brief example or indicator of evidence (e.g., “10 % drop in Week 2 logins”).

Step 3: Review Your Results

Use the scoring key to total your score and determine the overall status of the course or program.

Step 4: Reflect on Your Findings

At the end of the worksheet, respond briefly (150–250 words) to these prompts:

  • Did your final score reflect what you expected?

  • Which two areas are strongest?

  • Which one area represents the greatest risk to persistence?

  • What one small design change might reduce that risk?

Step 5: Save and Upload

Save your completed document as:

 
Module1_ReflectiveLens_[YourLastName].docx

Upload it to the Module 1 – Reflection Lens Inventory Assignment area.

 

Exercise Files
Module 1 Reflection Lens Inventory Worksheet.docx
Size: 54.16 KB
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